Last Updated: 2/28/2025

​

ValPals Rent is committed to providing an inclusive and accessible experience for all individuals, including those with disabilities. We strive to ensure that our website and services are usable by everyone, regardless of ability.

​

1. Web Accessibility

We are actively working to improve the accessibility of our website (www.valpalsrent.com) by following best practices and guidelines, including:

• Providing alternative text for images

• Ensuring website compatibility with screen readers

• Offering clear, easy-to-read fonts and color contrasts

• Creating a navigable experience for users with varying abilities

​

2. Physical & Service Accessibility

We understand that apartment hunting can present unique challenges, and we are dedicated to making our services as accessible as possible, including:

• Offering virtual apartment tours and consultations

• Providing written summaries and audio descriptions for apartment viewings upon request

• Being available for personalized assistance to meet specific accessibility needs

​

3. Feedback & Contact Information

We are continually improving our accessibility efforts and welcome feedback. If you encounter any accessibility barriers while using our website or services, please let us know so we can address them promptly.

​

We are here to make the NYC rental process as smooth and stress-free as possible for everyone!